17 Apr
2011
17 Apr
'11
4:14 p.m.
On Tue, Jan 18, 2011 at 7:24 PM, Jose Luis Jarpa
It is possible make SLA and Service fields mandatory when creating a ticket?. My system is OTRS 3.0.4 and ITSM 3.0
Best Regards,
Jose Luis Jarpa P.
Hello, Any solution without coding? I can not find these settings in sysconfig. otrs-3.0.6-itsm-3.0.1 Thank You! -- mv