Re: [itsm] [otrs] Unable to see Service and SLA in drop down

Dear aurélien, maybe sql-script will be an option look at table: "service_customer_user" (Foreach customeruser insert/update an entry in "service_customer_user") regards Josef Von: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] Im Auftrag von Clement, Aurelien (Noumea) Gesendet: Sonntag, 08. Juni 2008 23:15 An: itsm@otrs.org Betreff: [itsm] [otrs] Unable to see Service and SLA in drop down Hi, How can I assign a service to all users (customers) and not to a specific list of users? Regards, Aurélien