Hello,<br><br>On <a href="http://source.otrs.org/viewvc.cgi/ITSMChangeManagement/ITSMChangeManagement.sopm?view=log">http://source.otrs.org/viewvc.cgi/ITSMChangeManagement/ITSMChangeManagement.sopm?view=log</a> it says that freetext in workorders and changes is now supported but after installing it, I don&#39;t see how. Could anyone please explain to me how to insert freetexts to  workorders and changes?<br>
<br>Thanks,<br clear="all"><br>-- <br>Leonardo Certuche<br><a href="http://www.itconsultores.com.co">www.itconsultores.com.co</a><br><br>