Have you tried disabling selinux?

 

Saludos,

 

Carlos Fernando Rodríguez Hdz.

 


 

cid:390290916@08082007-2DFF

 

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From: Rico Corpuz [mailto:rico@playspan.com]
Sent: Monday, December 10, 2007 2:21 PM
To: itsm@otrs.org
Subject: [itsm] Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied!

 

I  am receiving an error when attempting to access SysConfig under admin.

Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied!

I have changed the permissions on the /pm file to be rwxrwxrwx to verify it wasn’t  a permissions issue with the file itself.  I am a bit lost here.

 

ERROR: OTRS-CGI-09 Perl: 5.8.8 OS: linux Time: Mon Dec 10 20:19:46 2007

Message: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied!

Traceback (8343):
   Module: Kernel::System::Config::WriteDefault (v1.64) Line: 247
   Module: Kernel::Modules::AdminSysConfig::Run (v1.61) Line: 54
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670
   Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47