mmmh,<div><br></div><div>Anton, it looks like the module has my same problem. It display agents if you perform a search but the selected agent is not transferred to the proper field and so it will not be stored/persisted with the desired record where you want to have it.</div>

<div><br></div><div>I&#39;ll try to make a httpd restart at noon... stay tuned </div><div><br></div><div><br></div><div>Thank you again.</div><div><br></div><div>MV<br><br><div class="gmail_quote">On Wed, Mar 17, 2010 at 2:22 PM, Marco Vannini <span dir="ltr">&lt;<a href="mailto:marco.vannini@gmail.com">marco.vannini@gmail.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><p>Wonderful...thank you so much. Now i m out of office but i ll report to you asap !</p>
<p></p><blockquote type="cite">Il giorno 17/mar/2010 14:19, &quot;Anton Gubar&amp;apos;kov&quot; &lt;<a href="mailto:anton.gubarkov@gmail.com" target="_blank">anton.gubarkov@gmail.com</a>&gt; ha scritto:<div class="im"><br>

<br>Hello, Marco.<br><br>I have implemented a new input type Agent for one of my clients. You need to put the attached file into Kernel/Output/HTML and you can use a new type in CI definitions immediately. Please let me know if it worked  for you. I will file a bug with proposed fix then.<br>



<br></div><div class="gmail_quote"><div class="im">2010/3/3 Marco Vannini <span dir="ltr">&lt;<a href="mailto:marco.vannini@gmail.com" target="_blank">marco.vannini@gmail.com</a>&gt;</span><br></div><blockquote class="gmail_quote" style="margin:0pt 0pt 0pt 0.8ex;border-left:1px solid rgb(204, 204, 204);padding-left:1ex">


<p><font color="#500050">&gt;<br>&gt; Now I think I&#39;ve found the difference with the ITSMConfigItemLayoutCustomer.pm. Using it, the po...</font></p><div class="im">---------------------------------------------------------------------<br>



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