
7 Sep
2007
7 Sep
'07
7:03 a.m.
Hi OTRS-developers, I just took my first deeper look to OTRS::ITSM, especially to the "Config-Item"-section. My first impression: great work. I want to say a big thank you for you work done! Looks like now an OSS is available for storing a CMDB. For the efficient usage of OTRS::ITSM, it's perhaps recommended to take another couple of days of consulting... ;-) Which packages have to be installed (or shorter: can be bypassed) if you only want to use "Config-Item"? Does this make sense? Bye, Alex