[itsm] How to automatically create ticket from email.

Hi all, Am a new user to OTRS. I have just installed OTRS 2.3.3 in Fedora 9. I need help in creating ticket automatically from email, any one please help me out. Do I require to install POP3 in Fedora 9 for it? Plz. help. Regards, Avi. Add more friends to your messenger and enjoy! Go to http://messenger.yahoo.com/invite/