Hi Hugo,

Try those two files attached to the 3d

http://www.mail-archive.com/itsm@otrs.org/msg00377.html



On Mon, Aug 23, 2010 at 7:35 PM, Hugo Ferreira <hugoferreira@gmail.com> wrote:
Hello

How can i create a field on a CI related to OTRS users? All my users are to be responsible for the CI's and i would like to link them into the CI


I can link to customers like this code below, but i'm unable to do it for users.

     Key => 'Responsavel', 
        Name => 'Responsável', 
        Searchable => 1, 
        Input => { 
            Type => 'Customer', 
        }, 


Regards

Hugo

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