Thanks for the information.

Regards.
Daniel.

From: crdpc@pocos-net.com.br
To: itsm@otrs.org
Date: Wed, 15 Apr 2015 22:20:45 -0300
Subject: [itsm] RES: OTRS 3.3.9

Check permission on data base or apache.

De: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] Em nome de Daniel D'Agostino
Enviada em: terça-feira, 14 de abril de 2015 17:07
Para: OTRS
Assunto: [itsm] OTRS 3.3.9

Hi, I am using the OTRS version 3.3.9 and inside the new ticket form, when I choose a customer user, it appears the error theat is displayed in the attached file, and it does not update the customer information field.

żAny suggestion about the error?

Thanks in advance.

Daniel.

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