Hello Aleja, Reports are created once you install the ITSMServiceLevelManagement package. Did you install it? Leonardo Certuche On 11 March 2010 10:57, Maria Alejandra Piedra <alepr14@hotmail.com> wrote:
Hello!
Reading the ITSM-OTRS guide, I found that with the installation, a new set of reports would appear in the stats module. But I can't find them anywhere. Do I have to download them? If yes where can I. If not, what could have happened that my installation didn't record the reports.
Thanks and regards Maria Alejandra Piedra
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