Re: [itsm] How can i bind services to a new ticket?

18 Mar 2010


      Thanks, it work.

18.03.2010 11:34, Anton Gubar'kov пишет:
...
Hi Eduard,
Services need to be linked to Customer Users or made default service  in
https://<yourhost>/otrs/index.pl?Action=AdminCustomerUserService
http://index.pl?Action=AdminCustomerUserService before they become
available in tickets.
Regards,
Anton.
2010/3/18 Eduard Ivanov mailto:edi@info74.ru>
How can i bind services to a new ticket?
In Service Manager i am define some services.
    Now, when i create a new ticket in [Phone call/new ticket] form,
    dropdown field Service is empty.
    How can i fill them whis list of services?
-- 
Eduard Ivanov