-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 OS : Fedora Core 8 ( 32 Bit ) No matter what I try to do, I can't seem to get this error to go away. When I look at my httpd logs in /var/log/httpd I can clearly see that mod_perl loads. from /var/log/httpd/error.log <snip> [Thu Jul 23 11:35:15 2009] [notice] Apache/2.2.9 (Unix) DAV/2 PHP/5.2.6 mod_python/3.3.1 Python/2.5.1 mod_ssl/2.2.9 OpenSSL/0.9.8b mod_perl/2.0.3 Perl/v5.8.8 configured -- resuming normal operations </snip> So it would appear that mod_perl is already in use, yet OTRS claims it's not. The Apache::DBI issue is something I just do not get at all. I have tried EVERYTHING under the sun, and nothing works. Any advice is appreciated. - From the support tab : <snip> Webserver Check Comment State Apache::DBI Apache::DBI should be used to get a better performance (pre establish database connections). Critical Apache::Reload You should use mod_perl to increase your performance very strong! Critical Version (mod_perl) You should use mod_perl to increase your performance (you really should do this). Critical </snip> Thanks in advance. Joshua McDowell -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.9 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iEYEARECAAYFAkpolFMACgkQDiqOyViXQA7UsgCdEnkbX0E0wvHB7d7in2Y6cd3K aGwAoIlflJ1jUzdCJmLOrNlozPLixGgb =LiCd -----END PGP SIGNATURE-----