I have a fresh install of OTRS and I am getting inconsistent
errors creating tickets. 9 out of 10 tries I am getting the error listed below
when creating a ticket. I believe I have set the permissions correctly. Any ideas?
Tue Dec 4 20:45:18 2007 |
error |
OTRS-CGI-09 |
Can't write /var/log/otrs/TicketCounter.log: Permission denied |
Tue Dec 4 20:45:18 2007 |
notice |
OTRS-CGI-09 |
Tn (2007120409000012) exists! Creating a new one. |