Re: [itsm] Unable to add new CMDB class Please help

25 Sep 2014


      Ah, ok. :-) Thx for your feedback.

On 25.09.14 10:50, Anil Singh Bafila wrote:
...
Thanks for reply Udo Bretz,  
The problem was not with system. My friend did some changes in System
config and he mistyped ITSM::Classitm to TSM::Classitem
Thanks for help.
On Thu, Sep 25, 2014 at 1:22 AM, Anil Singh Bafila
mailto:anilbafiladev@gmail.com> wrote:
Hi Udo,
I can not find any such option over there. All it shows me is a list
    of Catalog-Classes. When i select a class it gives me a list of
    class-items and an option to add more. By selecting an item i can
    only edit its name and change its validity. Is it alright? Or there
    have to be certain other options?
On Thu, Sep 25, 2014 at 12:50 AM, Udo Bretz mailto:udo.bretz@otrs.com> wrote:
Hi,
did you check the permission settings for he new class in
        general catalog?
Best regards,
        Udo
On 24.09.14 20:09, Anil Singh Bafila wrote:
        > Hi,
        >
        >    I am adding
        > 1) A new Catalog Item to ITSM::ConfigItem::Class   example Vendors
        > 2) Then in config item I am changing the class defination 
        (for testing
        > purpose I am copying Computer class defination to vendor class
        defination).
        >
        > Problem is After doing all this the new vendor class must be
        displayed
        > in CMDB-->New   list class but it is not showing the new class
        Item
        > vendor htere.
        >
        > Please help
        > Thanks
        >
        >
        >
        >
        >
        >
        >
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