
10 Dec
2007
10 Dec
'07
8:20 p.m.
I am receiving an error when attempting to access SysConfig under admin. Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied! I have changed the permissions on the /pm file to be rwxrwxrwx to verify it wasn't a permissions issue with the file itself. I am a bit lost here. ERROR: OTRS-CGI-09 Perl: 5.8.8 OS: linux Time: Mon Dec 10 20:19:46 2007 Message: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied! Traceback (8343): Module: Kernel::System::Config::WriteDefault (v1.64) Line: 247 Module: Kernel::Modules::AdminSysConfig::Run (v1.61) Line: 54 Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47