
Nils Leideck - ITSM wrote:
in some cases this is well done with a link to a CI related FAQ article.
There is just the permission concept from ITSM 2.0 left which does allow granular access on a per CI-clase base ... Therefor be careful which docs are uploaded.
Hi Nils, thanks for the suggestion :) This workaround would be possible, but annoying to use, since you wouldn't be able to limit you search in AgentLinkObject to just these FAQs without another workaround like a special keyword in title or so. If the dropdown box would show FAQ categories like CI classes it would be easy. Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de