Page for Freetext-fields gone
Hi, after installing the ITSM-packages on v2.2.2, there is an additional page "additional itsm-fields" (zusätzliche ITSM-Felder), but my page for the standard "freetext-fields" is no longer available. If I want to call the page via url, I get this error: Module Kernel::Modules::AgentTicketFreeText not registered in Kernel/Config.pm because Frontend::Module###AgentTicketFreeText and Ticket::Frontend::MenuModule###310-FreeText was disable automatically during ITSM-installation. Why? Perhaps to disable any backdoor for modifying the special freetext/time-fields which are used by ITSM? I enabled both and now the FreeText-page is available again. Is there any problem with this? Bye, Alex
Hi Alex, On Fr, Sep 07, 2007 at 11:23:58 +0200, Alexander Scholler wrote:
after installing the ITSM-packages on v2.2.2, there is an additional page "additional itsm-fields" (zusätzliche ITSM-Felder), but my page for the standard "freetext-fields" is no longer available. [...] I enabled both and now the FreeText-page is available again. Is there any problem with this?
No, there should be no problem with the "free fields" page beeing reactivated, allthough it wouldnn't be necessary. Both pages show the same. Henning -- Henning Oschwald ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818-0 :: Fax: +49 (0) 9421 56818-18 http://www.otrs.com/ :: Communication with success!
participants (2)
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Alexander Scholler -
Henning Oschwald