
dear list! i'v activated change module and i want to set the impact on the "new phone ticket". the impact only shows "-" as possible value impact in ViewPhoneNew is "-" does anybody have same behaviour? (problem in german and english interface layout) on "priority" site, alle impact's are listed correct... => for me it looks like a display - or rights bug? regards from austria, josy OTRS: 2.4.7, ITSM: 2.0.3, german frontend gugler* News der Woche: Erfolgreiches �ko-Audit! Das g* Umweltmanagementsystem erf�llt die h�chsten europ�ischen EMAS-Standards. Lesen Sie mehr dar�ber im neuen gugler* Nachhaltigkeitsbericht: http://www.gugler.at/unternehmen/publikationen/g-nachhaltigkeitsbericht.html

Hi, On 19.08.2010, at 12:44, it-news (Josef Lahmer) wrote:
the impact only shows "-" as possible value impact in ViewPhoneNew is "-"
does anybody have same behaviour? (problem in german and english interface layout)
First you need to select a Service, then you can select the Impact. Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project
participants (2)
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it-news (Josef Lahmer)
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Nils Leideck - ITSM