Hi,

I have two test queues and each queue contain several ITSM changes linked with respective tickets. Some users have access to first queue and some to second queue.

is it possible that users can only see changes of the queue where they have permission?

e.g Queue 1st users can only see changes linked with tickets in this this queue and Queue 2nd users can only see changes linked with tickets in 2nd queue.

Ideas will be highly appreciated..

thanks,