CMDB CofigItem Link to Customer

ITSM Group; I'm wondering if the CMDB ConfigItem Link can be modified to support linking to CustomerUsers. I'm thinking about a situation where we have a Microsoft Volume License User CAL, and want to track which users are assigned to it. Thank you, Dominic Hilsbos

Hello, I believe you can create customers as attributes of a given CMDB class with an entry like the following one: { Key => 'Owner', Name => 'Owner', Searchable => 1, Input => { Type => 'Customer', }, }, Also take a look at the following package, it can give you ideas of how to accomplish your objective: http://opar.perl-services.de/package/C/CA/CAPEIT/ITSM-CIAttributeCollection On 10 February 2016 at 10:50, <DHilsbos@performair.com> wrote:
ITSM Group;
I’m wondering if the CMDB ConfigItem Link can be modified to support linking to CustomerUsers.
I’m thinking about a situation where we have a Microsoft Volume License User CAL, and want to track which users are assigned to it.
Thank you,
Dominic Hilsbos
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participants (2)
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DHilsbos@performair.com
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Leonardo Certuche