-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA512 Hi Paul, did you assign the change groups to the agents? Via Admin Screen -> Agents <-> Groups. After that you need to log out and log in again. Best regards, Udo On 16.03.15 23:30, Paul Carson wrote:

having issues with users being able to create changes and also having th change button displayed on the system from a agents perspective.

otrs 3.3 itsm 3.3

We plan to upgrade but are testing on this version.

regards

paul ---------------------------------------------------------------------

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