Handle different companies with otrs itsm
Hi, Is it possible to seperate customers and their according hardware with otrs and itsm ? It seems that when I create a computer it is available general ... Thnaks for your help and best regards Niels Przybilla Inhaber SF-Design ---------------------------------------------- Niels Przybilla SF-Design Unser Geschäft basiert auf Mund zu Mund Propaganda und Empfehlungen. Wenn Sie jemanden kennen, der unsere Dienste gebrauchen kann, teilen Sie uns dieses bitte mit. Wenn Sie einen bestimmten Service, egal ob privat oder geschäftlich brauchen, sprechen Sie uns an. Wir können Ihnen bestimmt einen unserer zuverlässigen Geschäftspartner empfehlen. SF-Design Przybilla & Bottereau GbR Kurfürstendamm 125a 10711 Berlin Tel: 030 - 89 00 67 16 Fax: 030 - 89 00 67 17 e-mail: np@sf-design.net http://www.sf-design.net
Dear Niels,
Is it possible to seperate customers and their according hardware with otrs and itsm ?
It seems that when I create a computer it is available general ...
It's possible to create a new CI "Computer" and the Owner is the regarding customer. ((enjoy)) -- Stefan Rother Support Director ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success!
Thx for the fast answer. Who can read has realy some advantages ... -----Ursprüngliche Nachricht----- Von: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] Im Auftrag von Stefan Rother Gesendet: Dienstag, 4. September 2007 10:57 An: User questions and discussions Betreff: Re: [itsm] Handle different companies with otrs itsm Dear Niels,
Is it possible to seperate customers and their according hardware with otrs and itsm ?
It seems that when I create a computer it is available general ...
It's possible to create a new CI "Computer" and the Owner is the regarding customer. ((enjoy)) -- Stefan Rother Support Director ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! _______________________________________________ OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? => http://www.otrs.com/
Dear Niels,
Thx for the fast answer.
Who can read has realy some advantages ...
No Problem. ((enjoy)) -- Stefan Rother Support Director ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success!
participants (2)
-
Niels Przybilla -
Stefan Rother