Hey. Just make it writible by your www-server user (or chmod it to 777:) -- Best regards , Andrey Feldman Brighton Buruuru:

Hi I am trying to install OTRS on a linux server and when I call the installer from the browser I get this error message

*Warning: Kernel/Config.pm isn't writable!** *

*Comment:*

If you want to use the installer, set the Kernel/Config.pm writable for the werserver user! Can't open /opt/otrs/Kernel/Config.pm: Permission denied

Please help me, I need to try OTRS.

Brighton

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Hi Brighton Do you really use OTRS 2.0.4? Or do you mean OTRS 2.2.4? Can you describe what do you want to do? We need more information to help you. PS: The mailing list "otrs" is a better place to discuss stats stuff. Best regards, Manuel Hecht ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0)9421 56818 18 http://www.otrs.com/ :: Communication with success! Von: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] Im Auftrag von Brighton Buruuru Gesendet: Donnerstag, 22. November 2007 11:14 An: OTRS::ITSM User questions and discussions Betreff: RE: [itsm] help Reports Hi Guys, I am running OTRS version 2.0.4 and I want to put in the reports module, how can I do that ? Regards, Brighton