Automatically link between CI's on OTRS

Hi everyone! Thanks to the OTRS mail list, I can now import my inventory from OCS to OTRS sucessfully. ( If anyone need this too, feel free to send me an e-mail). But now, I'm tryin to automatically create links between CI's on OTRS without sucess. I got somes hints here: http://lists.otrs.org/pipermail/otrs/2011-March/035128.html, but the script linkthem.pl don't work properly. Does anybody have any ideia about how to resolv this issue?

Hello Joao,
There is a module from CapeIT that makes exactly what you need and more.
Check for ITSMCIAttributeCollection at OPAR
http://opar.perl-services.de/package/C/CA/CAPEIT/ITSM-CIAttributeCollection
Regards
2014-07-29 14:32 GMT-06:00 Joao Vitorino
Hi everyone!
Thanks to the OTRS mail list, I can now import my inventory from OCS to OTRS sucessfully. ( If anyone need this too, feel free to send me an e-mail).
But now, I'm tryin to automatically create links between CI's on OTRS without sucess.
I got somes hints here: http://lists.otrs.org/pipermail/otrs/2011-March/035128.html, but the script linkthem.pl don't work properly.
Does anybody have any ideia about how to resolv this issue?
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-- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alvaro@gridshield.net www.gridshield.net
participants (2)
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Alvaro Cordero
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Joao Vitorino