Hi all,
I have just installed the otrs-itsm. I have locked in as the administrator and have created quite a few users. However, when I clicked the user hyperlink at the admin area, I cannot see any user listing . I can only see my users when I click the user<->Group hyperlink. How can I make all the users that I have created appear at the listing when I click the user hyperlink? Please advise. Tks.
Best Regards
Eve
Eve.
In the user page. admin>users..in the "Search for:" Do a search for * and you will see all the users.
Mark (Tater) Totz
630-788-5879 Cell
_____
From: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] On Behalf Of tanww Sent: Wednesday, January 07, 2009 9:30 PM To: itsm@otrs.org Subject: [itsm] view user issue
Hi all,
I have just installed the otrs-itsm. I have locked in as the administrator and have created quite a few users. However, when I clicked the user hyperlink at the admin area, I cannot see any user listing . I can only see my users when I click the user<->Group hyperlink. How can I make all the users that I have created appear at the listing when I click the user hyperlink? Please advise. Tks.
Best Regards
Eve
No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.176 / Virus Database: 270.10.4/1880 - Release Date: 1/7/2009 8:49 AM
Hi mark,
Tks. But which is the portion at that need to change at the sysconfig so that whenever I click the user link I can see all the users automatically?
Best Regards
Eve
-----Original Message----- From: Mark Totz [mailto:marktotz@gmail.com] Sent: Thursday, January 08, 2009 11:41 AM To: tanww@bii.a-star.edu.sg Cc: 'OTRS::ITSM User questions and discussions' Subject: RE: [itsm] view user issue
Eve.
In the user page. admin>users..in the "Search for:" Do a search for * and you will see all the users.
Mark (Tater) Totz
630-788-5879 Cell
_____
From: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] On Behalf Of tanww Sent: Wednesday, January 07, 2009 9:30 PM To: itsm@otrs.org Subject: [itsm] view user issue
Hi all,
I have just installed the otrs-itsm. I have locked in as the administrator and have created quite a few users. However, when I clicked the user hyperlink at the admin area, I cannot see any user listing . I can only see my users when I click the user<->Group hyperlink. How can I make all the users that I have created appear at the listing when I click the user hyperlink? Please advise. Tks.
Best Regards
Eve
No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.176 / Virus Database: 270.10.4/1880 - Release Date: 1/7/2009 8:49 AM
participants (2)
-
Mark Totz
-
tanww