27 Jul
2007
27 Jul
'07
4:19 a.m.
Hi,
I created a service 'Email System'. Then I created the following services as sub services 'anti spam', 'anti virus', 'calendars', 'mailboxes', 'blackberry gateway', webmail.
When I go to create a ticket, phone or email, the Server drop down is empty. Is this normal ?
Also, I created an SLA, but can't see how I link SLAs to Services. Is there a way ?
Are services automatically dependant on sub services ?
Thanks
Matthew Joyce 02 9382 0051 | IT Manager | Children's Cancer Institute Australia for Medical Research
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participants (2)
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Manuel Hecht
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Matthew Joyce