Hi Udo, I can not find any such option over there. All it shows me is a list of Catalog-Classes. When i select a class it gives me a list of class-items and an option to add more. By selecting an item i can only edit its name and change its validity. Is it alright? Or there have to be certain other options? On Thu, Sep 25, 2014 at 12:50 AM, Udo Bretz wrote:

Hi,

did you check the permission settings for he new class in general catalog?

Best regards, Udo

On 24.09.14 20:09, Anil Singh Bafila wrote:

...

Hi,

I am adding 1) A new Catalog Item to ITSM::ConfigItem::Class example Vendors 2) Then in config item I am changing the class defination (for testing purpose I am copying Computer class defination to vendor class defination).

Problem is After doing all this the new vendor class must be displayed in CMDB-->New list class but it is not showing the new class Item vendor htere.

Please help Thanks

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Ah, ok. :-) Thx for your feedback. On 25.09.14 10:50, Anil Singh Bafila wrote:

Thanks for reply Udo Bretz, The problem was not with system. My friend did some changes in System config and he mistyped ITSM::Classitm to TSM::Classitem

Thanks for help.

On Thu, Sep 25, 2014 at 1:22 AM, Anil Singh Bafila mailto:anilbafiladev@gmail.com> wrote:

Hi Udo,

I can not find any such option over there. All it shows me is a list of Catalog-Classes. When i select a class it gives me a list of class-items and an option to add more. By selecting an item i can only edit its name and change its validity. Is it alright? Or there have to be certain other options?

On Thu, Sep 25, 2014 at 12:50 AM, Udo Bretz mailto:udo.bretz@otrs.com> wrote:

Hi,

did you check the permission settings for he new class in general catalog?

Best regards, Udo

On 24.09.14 20:09, Anil Singh Bafila wrote: > Hi, > > I am adding > 1) A new Catalog Item to ITSM::ConfigItem::Class example Vendors > 2) Then in config item I am changing the class defination (for testing > purpose I am copying Computer class defination to vendor class defination). > > Problem is After doing all this the new vendor class must be displayed > in CMDB-->New list class but it is not showing the new class Item > vendor htere. > > Please help > Thanks > > > > > > > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm > --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm

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