how to rebuild WO state machine
18 Jun
2010
18 Jun
'10
3:25 a.m.
Hi there,
I screwed up my work order state machine :( trying to make changes directly on the change_state_machine table. As a result, I get "The workorder state created is not known!" errors on the admin log and if I click on My Workorders, the following error is shown:
Can't use an undefined value as an ARRAY reference at /opt/otrs//Kernel/Modules/AgentITSMChangeMyWorkOrders.pm line 233.
I uninstalled my ITSMChangeManagement module and then reinstalled it but the error persisted, could anyone please advise what to do to solve it?
Thanks!
--
Leonardo Certuche
www.itconsultores.com.co
--
Leonardo Certuche
301 284 6250
leonardo.certuche@itconsultores.com.co
www.itconsultores.com.co
Cra 31 # 54-10 TECNOSOFT
Medellín, Colombia
5033
Age (days ago)
5033
Last active (days ago)
1 comments
2 participants
participants (2)
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Anton Gubar'kov
-
Leonardo Certuche