Hi All,
Under config item, I have defined two locations: Location A and Location B. I have also added some Computers. Some computers are laptops, some are desktops. Each computer is linked to a location. I would like to get a list of just laptops on location A. I would also like a listing of desktops of a particular model on location B.
If I zoom into a location I can see the linked computers, but no way to filter the list by type or modle. If I try to make a search for Computers, I cannot specify which Location I want.
How can I ge the listing I am looking for?
Please help..
Guillermo.
Hi again,
I haven't figure out this one yet. I need to be able to search or somehow get a list of computers with certain characteristics for a given location. How can I search for just laptops on Location A or just desktops on Location B? So far I have been able to just show up all computers (laptops and desktops) for each location...
Any help is appreciated...
Thanks,
Guillermo.
-----Original Message----- From: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] On Behalf Of Guillermo Vargas-DellaCasa Sent: Monday, August 24, 2009 10:22 PM To: itsm@otrs.org Subject: [itsm] search config items with links
Hi All,
Under config item, I have defined two locations: Location A and Location B. I have also added some Computers. Some computers are laptops, some are desktops. Each computer is linked to a location. I would like to get a list of just laptops on location A. I would also like a listing of desktops of a particular model on location B.
If I zoom into a location I can see the linked computers, but no way to filter the list by type or modle. If I try to make a search for Computers, I cannot specify which Location I want.
How can I ge the listing I am looking for?
Please help..
Guillermo. --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
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Guillermo Vargas-DellaCasa