Dear all, Actually, I'm trying to get familiar with OTRS (OTRS:ITSM). I'm looking for a possibility to fill the CMDB automatically (e.g. like OCS) but have only found this option to type in things manually, which is definitely NOT an option forme. If OTRS:ITSM does not support this, is there an interface to other programs? Really looking forward to your answers nele -- Psssst! Schon vom neuen GMX MultiMessenger gehört? Der kann`s mit allen: http://www.gmx.net/de/go/multimessenger?did=10