Hi, setting up config items shouldn't be a problem. In the topmenu of the backend you have the icon for "config item". when you click it, you are in config item mode and there will be a new icon (a yellow star) to add new config items to the groups. If you don't see an icon for "Config Item" in your top menu, you probably haven't configured the permissions. Go to the admin area, chosse "users <-> groups" and make sure your user is in the itsm groups. if you search the mailinglist, you will find a thread with the same problem ("[itsm] config item" from April, 7th.) i hope this helps, best regards, raphael Wes Sothard schrieb:

Hey Everyone,

I am trying to figure out how to setup config items. Under the admin section I am only given the ability to configure the 4 basic groups. How do I add items to the groups? (By groups I mean: Computer, Hardware, Network, and Software.)

Thank you,

Wes Sothard ------------------------------------------------------------------------

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