
Hi all, I have a question about searching inside the CIs. I have created a new "CI Class" with a field of class "date". This date field is searchable ("Searchable => 1") { Key => 'Soporte', Name => 'Fecha fin de Soporte', Searchable => 1, Input => { Type => 'Date', Required => 1, }, }, If I try to make a search using this field, the standard search of the ITSM module only lets me an "exact match" and I want to make a search between a range of date (the same type of search as when you make a search at the ticketing module...) Is it possible to make a change in order to get this? aitoRR

Hello Aitor, that is actually a known problem, have a look at this bug: http://bugs.otrs.org/show_bug.cgi?id=4955 But there will be a bug fix soon, you could just put yourself in the CC list of that bug to be informed when it is fixed. Best regards, Udo On 11.02.2010 16:42, Aitor Jauregi wrote:
Hi all,
I have a question about searching inside the CIs.
I have created a new "CI Class" with a field of class "date". This date field is searchable ("Searchable => 1")
{ Key => 'Soporte', Name => 'Fecha fin de Soporte', Searchable => 1, Input => { Type => 'Date', Required => 1, }, },
If I try to make a search using this field, the standard search of the ITSM module only lets me an "exact match" and I want to make a search between a range of date (the same type of search as when you make a search at the ticketing module...)
Is it possible to make a change in order to get this?
aitoRR
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participants (2)
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Aitor Jauregi
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Udo Bretz