Hello Calle, If you click on a change, then on a workorder belonging to that change, you'll see a button called Workorder Agent. If you click on it and choose yourself as the Agent, a new icon will show up on the top left corner of your screen, here is a screenshot: [image: Inline images 1] I guess that's what you are looking for. If you click on it and it's a local machine, it will take you to http://localhost/otrs/index.pl?Action=AgentITSMChangeMyWorkOrders Regards, Leonardo Certuche www.itconsultores.com.co Medellín, Colombia On 4 March 2013 10:44, Calle Dybedahl wrote:

I'm probably being very stupid, but now I've been failing this for hours. It can find the "My Workorders" page described in the documentation, but I can't for the life of me get to it in my running system. As far as I can guess, it should be a choice in the "Changes" dropdown menu in the toolbar, but it's just not there.

What am I missing?

-- Calle Dybedahl calle@init.se -*- +46 703 - 970 612

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