Thanks, Leonardo for your quickly response, but I forget something important, I'm using LDAP!! Somebody know how to solve this? Regards Antonio -----Mensaje original----- De: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] En nombre de itsm-request@otrs.org Enviado el: jueves, 22 de septiembre de 2011 19:54 Para: itsm@otrs.org Asunto: itsm Digest, Vol 52, Issue 3 Send itsm mailing list submissions to itsm@otrs.org To subscribe or unsubscribe via the World Wide Web, visit http://lists.otrs.org/mailman/listinfo/itsm or, via email, send a message with subject or body 'help' to itsm-request@otrs.org You can reach the person managing the list at itsm-owner@otrs.org When replying, please edit your Subject line so it is more specific than "Re: Contents of itsm digest..." Today's Topics: 1. How assign all services to all users? (Antonio Sarmiento) 2. Re: How assign all services to all users? (Leonardo Certuche) ---------------------------------------------------------------------- Message: 1 Date: Thu, 22 Sep 2011 19:31:17 -0300 From: "Antonio Sarmiento" <asarmiento@mi.cl> Subject: [itsm] How assign all services to all users? To: <itsm@otrs.org> Message-ID: <009501cc7977$61262260$23726720$@cl> Content-Type: text/plain; charset="us-ascii" Hi , I'm implementing otrs 3.10, but I need to assign all service to all user? Is possible that? How I can do that? I appreciate if somebody could help me Regards Antonio