Hi, I'm using some filters with regular xpressions to receive e-mails and I would like to know how to solve one particular situation: - I have one filter that accepts the string UNIX. - I have another filter that accepts the string Windows. And I would want to define a third filter that if it is specified another string derivate the generated ticket to a specified queue. I tried a loft of regular expressions but I couldn't find the way to solve it. Sorry for my english. Regards. Daniel.