Hi Liu Zheng We will release a OTRS::ITSM basic manual in late May. If manual is available, i will send an announcement to the Itsm-announce list (see http://lists.otrs.org). Thanks for your message. Best regards, Manuel Hecht ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0)9421 56818 18 http://www.otrs.com/ :: Communication with success! -----Ursprüngliche Nachricht----- Von: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] Im Auftrag von zheng Liu Gesendet: Freitag, 20. April 2007 12:52 An: itsm@otrs.org Betreff: [Itsm] Is there any trying OTRS:ITSM? Hi list, I installed 2.2.0 with itsm 1.0 successfully. I have no idea how to use it. Are they any document for otrs:itsm? I look forward to hearing from anyone who have this experience. Thanks, Liu Zheng _______________________________________________ OTRS mailing list: Itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/Itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? => http://www.otrs.com/