Date fields in Item Configurations
Hi, I'm from Buenos Aires, and we are testing OTRS to implement it in the company I work. I've created a new Configuration Item Class and I added the fields I need. Among these fields there some date fields, and I want to know if it's possible to make these date fields optionals. When I edit the Configuration Item only a few date fields are completed (the rest are not filled) and when I save the item all the fields are saved even the fields that was not filled. Please let me know if more details are needed. Thanks and sorry for my english. Regards. Daniel. _________________________________________________________________
Daniel d'Agostino wrote : [...]
I've created a new Configuration Item Class and I added the fields I need. Among these fields there some date fields, and I want to know if it's possible to make these date fields optionals. [...]
Hi Daniel, I think this is possible. Please try to set parameter "Required" to 0 or use "CountMin" and "CountDefault" with value 0. Please see these two examples from my CMDB : { Key => 'NetworkAddress', Name => 'Netzwerk-Adresse', Searchable => 1, Input => { Type => 'Text', Size => 15, MaxLength => 15, Required => 1, }, CountMin => 0, CountMax => 4, CountDefault => 0, }, { Key => 'GroundPlanNumber', Name => 'Grundriss-Nummer', Searchable => 1, Input => { Type => 'Text', Size => 10, MaxLength => 10, Required => 0, }, }, Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de
participants (2)
-
Alexander Halle -
DANIEL D'AGOSTINO