Sorting of Config Items by Name
Hello, We would like to sort the list of all Config Items by its name, not by its number. Is that possible? Perhaps through a configuration option? Or is there a patch necessary? Best Regards Robin Schröder -- | Robin Schröder Ruhr-Universität Bochum | | IT-Systeme, Software-Integration Dezernat 6, Abt. 3 | | Tel.: 0234-32-23900 Gebäude NA 03/75 | | Mail: robin.schroeder@uv.rub.de 44780 Bochum |
dear robin, i'm interested in such a feature too. Maybe you can do a little bit perl sorting than me: I think you can start with following file: /usr/share/otrs/Kernel/System/ITSMConfigItem.pm Line 887 - 908 $Self->{DBObject}->Prepare( SQL => "SELECT id FROM configitem $WhereString ORDER BY $OrderBy ASC", calling from this file: /usr/share/otrs/Kernel/Modules/AgentITSMConfigItemSearchResult.pm --- line 104 # start search my $SearchResultList = $Self->{ConfigItemObject}->ConfigItemSearchExtended( %SearchAttribute, ClassIDs => [ $SearchAttribute{ClassID} ], ); ---- but having a sorting link on the titles would be very great. => (note for developers ;-) ) Regards, josy --------------------------------------- Ein schoner Buchrucken kann auch entzucken. Die gugler* Bindearten Kollektion ist da. 24 verschiedene und zum Teil au?ergewohnliche Bindearten verschaffen Uberblick und liefern wertvolle Ideen. Prasentiert in einer edlen, transparenten Acrylbox. Mehr Infos unter: www.gugler.at/bindearten-kollektion gugler* denkt weiter.
Hi Josy, until now, I had no success in sorting the list properly, but I found a bug report about our little problem: http://bugs.otrs.org/show_bug.cgi?id=3290 Hopefully this will be implemented in one of the next updates. Regards, Robin it-news (Josef Lahmer) schrieb:
dear robin,
i'm interested in such a feature too.
Maybe you can do a little bit perl sorting than me:
I think you can start with following file: /usr/share/otrs/Kernel/System/ITSMConfigItem.pm Line 887 - 908 $Self->{DBObject}->Prepare( SQL => "SELECT id FROM configitem $WhereString ORDER BY $OrderBy ASC",
calling from this file: /usr/share/otrs/Kernel/Modules/AgentITSMConfigItemSearchResult.pm --- line 104 # start search my $SearchResultList = $Self->{ConfigItemObject}->ConfigItemSearchExtended( %SearchAttribute, ClassIDs => [ $SearchAttribute{ClassID} ], ); ----
but having a sorting link on the titles would be very great. => (note for developers ;-) )
Regards,
josy
--------------------------------------- Ein schoner Buchrucken kann auch entzucken. Die gugler* Bindearten Kollektion ist da. 24 verschiedene und zum Teil au?ergewohnliche Bindearten verschaffen Uberblick und liefern wertvolle Ideen. Prasentiert in einer edlen, transparenten Acrylbox. Mehr Infos unter: www.gugler.at/bindearten-kollektion gugler* denkt weiter.
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-- | Robin Schröder Ruhr-Universität Bochum | | IT-Systeme, Software-Integration Dezernat 6, Abt. 3 | | Tel.: 0234-32-23900 Gebäude NA 03/75 | | Mail: robin.schroeder@uv.rub.de 44780 Bochum |
participants (2)
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it-news (Josef Lahmer) -
Robin Schroeder