
Hi,when you display the ticket overview through the AgentTicketStatusView module you see some data in columns like Ticket, Age, Subject, State and Queue. I need to display the name of the creator of the ticket. ¿Any suggestions about how I can do this? ¿Is it possible? I couldn't find out any configuration options to achieve this. Regards and thanks. Daniel.

Hi,when you display the ticket overview through the AgentTicketStatusView module you see some data in columns like Ticket, Age, Subject, State and Queue. I need to show the name of the creator of the ticket in this view. ¿Any suggestions about how I can do this? ¿Is it possible? I couldn't find out any configuration options to achieve this if there is anyone. Regards and thanks. Daniel.
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DANIEL D'AGOSTINO