Hi,
I need to change the status of CI by script. Does anyone know how I do?
Thank´s
\\\ ////// Ivan Cordeiro de Souza \\\ ////// Técnico de Suporte ////// \\\ C.O.I. - Centro de Operações de Informática ////// \\\ Fone: (41) 331-4504 Cel. 9255-0795
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Hi Ivan,
I need to change the status of CI by script. Does anyone know how I do?
The correct way would be to use Kernel/System/ITSMConfigItem/Version.pm sub VersionAdd:
$ConfigItemObject->VersionAdd( ConfigItemID => 123, Name => 'The Name', DefinitionID => 1212, StateID => 8, XMLData => $ArrayHaschRef, UserID => 1, );
...it requires the XML-Data as parameter, so you have to retrieve this before.
viele Gruesse, Torsten Thau
- -- Torsten Thau, Dipl. Inform. c.a.p.e. IT GmbH - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 company pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de AG Chemnitz - HRB 23192
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1
Hi Ivan,
I need to change the status of CI by script. Does anyone know how I do?
The correct way would be to use Kernel/System/ITSMConfigItem/Version.pm sub VersionAdd:
$ConfigItemObject->VersionAdd( ConfigItemID => 123, Name => 'The Name', DefinitionID => 1212, StateID => 8, XMLData => $ArrayHaschRef, UserID => 1, );
...it requires the XML-Data as parameter, so you have to retrieve this before.
regards, Torsten Thau
- -- Torsten Thau, Dipl. Inform. c.a.p.e. IT GmbH - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 company pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de AG Chemnitz - HRB 23192
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ivan.souza＠copel.com -
Torsten Thau