OTRS upgrade from 3.0 to 3.1 fail - Run scripts/DBUpdate-to-3.1.pl
Hi,
I try to upgrade my otrs from version 3.0 to new version 3.1 and I have the below error when run the perl script scripts/DBUpdate-to-3.1.pl
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Migration started...
Step 1 of 22: Refresh configuration cache... done.
Step 2 of 22: Check framework version... done.
Step 3 of 22: Creating DynamicField tables (if necessary)... done.
Step 4 of 22: Create new dynamic fields for free fields (text, key, date)... done.
Step 5 of 22: Migrate ticket free fields to dynamic fields...
Migrated 0 tickets of 0 (with Free fields data). done.
Step 6 of 22: Migrate article free fields to dynamic fields...
Migrated 0 articles of 0 (with Free fields data). done.
Step 7 of 22: Verify if ticket data was successfully migrated...
Verified 0 tickets of 0 (with Free fields data). done.
Step 8 of 22: Verify if article data was successfully migrated... Verified 0 articles of 0 (with Free fields data). done.
ERROR: OTRS-DBUpdate-to-3.1-10 Perl: 5.8.8 OS: linux Time: Fri Feb 17 11:03:37 2012
Message: Need Label!
Traceback (32511): Module: Kernel::System::DynamicField::DynamicFieldUpdate (v1.50) Line: 378 Module: main::_MigrateFreeFieldsConfiguration (v1.71) Line: 1245 Module: scripts/DBUpdate-to-3.1.pl (v1.71) Line: 139
Could not migrate configuration for dynamic field: ArticleFreeText1 at scripts/DBUpdate-to-3.1.pl line 1253.
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Someone already have this error, could you please help me.
Regards, Marco
participants (1)
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Marco Ferreira