Hi Joshua, What is your Admin > SysConfig > Framework > Core > FQDN set to? -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Fri, Oct 2, 2009 at 1:49 AM, Joshua Shire wrote:

Hello,

Running OTRS 2.4.4 on CentOS 5.5. Receiving following error when sending e-mail with empty response to customer on an open ticket:

Error: Can't connect to hydsrv6.hyduke.net: Bad file descriptor!

Comment: Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Thu Oct 1 17:46:53 2009

Message: Can't connect to hydsrv6.hyduke.net: Bad file descriptor!

Traceback (3206): Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 92 Module: Kernel::System::Email::Send (v1.64) Line: 683 Module: Kernel::System::Ticket::Article::ArticleSend (v1.230) Line: 2012 Module: Kernel::Modules::AgentTicketCompose::Run (v1.80) Line: 414 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48

Google hasn't been helpful so far. Are there any suggestions?

Thanks,

Joshua Shire Information Systems Manager Hyduke Energy Services jshire@hyduke.com ph: 780-955-0355 ext 214 cell: 780-719-5656 fax: 780-955-0368

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