Adding validation to config items (pick lists)

Hi, I'd like to define my own lists of parameters for the config items to enforce data integrity. e.g. when defining a new configitem, I want the model, operating system etc to only be available from pick lists rather than free text as they currently are in beta2 so that people always have to enter the same information and stops the possibility of typing errors. Also it would be nice to be able to define a list of available IP addresses somewhere (maybe import from .csv) and choose the IP address from there, rather than typing in with free text. If selecting an IP address marked it as reserved or in use, this would ensure no IP address is used twice. Are these things planned for future versions? Thanks, David ---------------------------------------------------------------------- This message has been scanned for viruses and dangerous content by IPT MailScanner, and is believed to be clean. Interactive Prospect Targeting http://www.ipt-ltd.co.uk/ ----------------------------------------------------------------------

Hi David Yes, we plan to add a feature like this in future versions of OTRS::ITSM, but not in OTRS::ITSM 1.0. Thanks for your message. Best regards Manuel Hecht ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0)9421 56818 18 http://www.otrs.com/ :: Communication with success! -----Ursprüngliche Nachricht----- Von: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] Im Auftrag von David Stebbings Gesendet: Montag, 4. Juni 2007 11:58 An: itsm@otrs.org Betreff: [itsm] Adding validation to config items (pick lists) Hi, I'd like to define my own lists of parameters for the config items to enforce data integrity. e.g. when defining a new configitem, I want the model, operating system etc to only be available from pick lists rather than free text as they currently are in beta2 so that people always have to enter the same information and stops the possibility of typing errors. Also it would be nice to be able to define a list of available IP addresses somewhere (maybe import from .csv) and choose the IP address from there, rather than typing in with free text. If selecting an IP address marked it as reserved or in use, this would ensure no IP address is used twice. Are these things planned for future versions? Thanks, David ---------------------------------------------------------------------- This message has been scanned for viruses and dangerous content by IPT MailScanner, and is believed to be clean. Interactive Prospect Targeting http://www.ipt-ltd.co.uk/ ---------------------------------------------------------------------- _______________________________________________ OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? =http://www.otrs.com/
participants (2)
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David Stebbings
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Manuel Hecht