Where is the link to a configuration item (CI) in a ticket?
27 Mar
2008
27 Mar
'08
4:20 p.m.
Hello Otrs'ers,
Just installed the OTRS 2.2.5 system with ITSM 1.1.0 Beta1 module. After having added Configuration Items, where is the link to such a CI from a Ticket, as well as for a service and SLA?
This would be very useful to us.
Thank you, Enrique Gonzalez.
Ahora también puedes acceder a tu correo Terra desde el móvil.
Infórmate pinchando aquí.
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