Hi OTRS-developers, I just took my first deeper look to OTRS::ITSM, especially to the "Config-Item"-section. My first impression: great work. I want to say a big thank you for you work done! Looks like now an OSS is available for storing a CMDB. For the efficient usage of OTRS::ITSM, it's perhaps recommended to take another couple of days of consulting... ;-) Which packages have to be installed (or shorter: can be bypassed) if you only want to use "Config-Item"? Does this make sense? Bye, Alex
Hi Alex, On Fr, Sep 07, 2007 at 09:03:38 +0200, Alexander Scholler wrote:
I just took my first deeper look to OTRS::ITSM, especially to the "Config-Item"-section. My first impression: great work. I want to say a big thank you for you work done!
Thanks so much. We (and especially Manuel) love your feedback.
Which packages have to be installed (or shorter: can be bypassed) if you only want to use "Config-Item"? Does this make sense?
No, at the moment you need to install always all ITSM packages as described in ftp://ftp.otrs.org/pub/otrs/itsm/INSTALL.ITSM due to module dependencies. bye Henning -- Henning Oschwald ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818-0 :: Fax: +49 (0) 9421 56818-18 http://www.otrs.com/ :: Communication with success!
participants (2)
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Alexander Scholler -
Henning Oschwald