dear list, im searching for an barcode integration for otrs::itsm config-item's. one idea is to have an extra printing pdf with barcode item for config-items. second idea is an extra barcode search field to check if the item is an software/hardware/network ... i've also thought to use existing barcodes (eg the mac-adresses or serial numbers of the systems) has anybody implemented such a solution? regards, josy g*-News der Woche: Das Internet braucht immer mehr Strom. gugler* startet die unabh�ngige Initiative "�kostrom-Hosting f�r �sterreich". Setzen Sie ein Signal f�r den Klimaschutz. Unterst�tzen Sie unsere Forderung nach Green Hosting. >> www.oekohosting.at