Weil danach gefragt wurde:
Features for OTRS 1.3
=====================
General:
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o new Stats Framework (easy to create own stats modules)
o WebInterface for GenericAgent
o WebInterface for PostMaster filter
o Ticket Bulk feature
o new PreApplicationModule layer for agent and customer
interface, usable for login info changes, welcome messages
or license infos
o new notification module for customer panel (like existing
notification module layer for agent interface)
o new Radios authentication modules
o improved customer panel with fulltext search
o improved customer panel with icons
o added customer panel MyTickets and CompanyTickets feature
o added mulit serach options to customer serach e. g.
"name+phone" in customer search
o added multi customer id support
o added tags for salutatuion, signateure
and std. responses
o added global TimeZone feature
Email handling:
---------------
o added follow up check feature based on references
and in-reply-to header
o new auto convert of incoming html only emails to text/plain
Frontend:
---------
o new language translations
o new .dtl Block feature
o new .dtl Include feature
o new language custom and module translations files
o html application output filter layer
o attachment size is now shown
o ticket_history is now with i18n support
Session:
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o new session config option, MaxSessionIdleTime
o new session config option, SessionUseCookieAfterBrowserClose
to keep cookies in browser (after closing the browser) till
expiration of session (default is 0).
System:
-------
o new feature to use crypted database password option in Kernel/Config.pm
o improved utf-8 support
o improved database handling of large objects
o improved otrs LDAP modules with AlwaysFilter and Charset options
Key-Features for OTRS 2.0
=========================
o Workflow feature
o Ticket ACL feature
o Role feature
o Master Ticket feature
o "Real Delete Options" in AdminInterface
o SMIME support
o PGP support
Martin Edenhofer
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Manage your communication!
