Hallo, Wow... das nenne ich schnelle Hilfe hier !! Unmatched right curly bracket at Kernel/Config/GenericAgent.pm line 55, at end of line syntax error at Kernel/Config/GenericAgent.pm line 55, near "}" Kernel/Config/GenericAgent.pm had compilation errors. Wo liegt denn der Fehler ? :) # -- # 'send escalation notifications' => { # Escalation => 1, # # new ticket properties # New => { # Module => 'Kernel::System::GenericAgent::NotifyAgentGroupOfCustomQueue', # }, # }, # insert your jobs (see Kernel/Config/GenericAgent.pm.examples) ); # -- # [name of job] -> close and delete all tickets in queue delete # -- # 'delete' => { # get all tickets with this properties Queue => 'Wech', States => ['new', 'open'], Locks => ['unlock'], # new ticket properties (no option is required, use just the options # witch should be changed!) New => { # DELETE! Delete => 1, }, ---------->>>>>>> das ist Zeile 55 }, # ----------------------------------------------------------------------- # end of config options # -----------------------------------------------------------------------