[otrs-de] WG: Agent Login per LDAP Failed

30 May 2008

      Hallo zusammen,

beim Einrichten des Agent Login mit LDAP habe ich immer die Fehlermeldung:

May 30 20:59:41 tktsvr OTRS-CGI-10[6469]:
[Notice][Kernel::System::Auth::LDAP::Auth] User: peterle
(uid='peterle',ou=People,ou=IN,dc=hallihallo,dc=de) authentication ok
(REMOTE_ADDR: XXX).
May 30 20:59:41 tktsvr OTRS-CGI-10[6469]:
[Error][Kernel::System::Auth::LDAP::Auth][Line:343]: Old config setting
detected, please use the new one from Kernel/Config/Defaults.pm (User* has
been added!).
May 30 20:59:41 tktsvr syslog-ng[1826]: last message repeated 2 times
May 30 20:59:41 tktsvr OTRS-CGI-10[6469]:
[Notice][Kernel::System::User::GetUserData] Panic! No UserData for user:
'peterle'!!!
May 30 20:59:41 tktsvr OTRS-CGI-10[6469]:
[Error][Kernel::System::User::UserAdd][Line:231]: Need UserFirstname!

May 30 20:59:41 tktsvr OTRS-CGI-10[6469]:
[Error][Kernel::System::Auth::LDAP::Auth][Line:400]: Can't create user
'peterle' (uid='peterle',ou=People,ou=IN,dc=hallihallo,dc=de) in RDBMS!
May 30 20:59:41 tktsvr OTRS-CGI-10[6469]:
[Notice][Kernel::System::User::GetUserData] Panic! No UserData for user:
'peterle'!!!

Hier meine Config.pm:

################
## Agentenauth ##
################
    # (take care that Net::LDAP is installed!)
    $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
    $Self->{'AuthModule::LDAP::Host'} = '10.9.9.9';
    $Self->{'AuthModule::LDAP::BaseDN'} = 'dc=hallihallo,dc=de';
    $Self->{'AuthModule::LDAP::UID'} = 'uid';

    # Net::LDAP new params (if needed - for more info see perldoc Net::LDAP)
    $Self->{'AuthModule::LDAP::Params'} = {
        port => 389,
        timeout => 120,
        async => 0,
        version => 3,
    };

    # UserSyncLDAPMap
    # (map if agent should create/synced from LDAP to DB after login)
    $Self->{UserSyncLDAPMap} = {
        # DB -> LDAP
        Firstname => 'givenName',
        Lastname => 'sn',
        Email => 'mail',
    };

    # UserSyncLDAPGroups
    # (If "LDAP" was selected for AuthModule, you can specify
    # initial user groups for first login.)
    $Self->{UserSyncLDAPGroups} = [
        'users',
    ];

    # UserTable
    $Self->{DatabaseUserTable} = 'system_user';
    $Self->{DatabaseUserTableUserID} = 'id';
    $Self->{DatabaseUserTableUserPW} = 'pw';
    $Self->{DatabaseUserTableUser} = 'login';

Hat jemand eine Idee woran dies liegen könnte?

Gruß
Thomas Hoffmann