Oh, ups danke. Die ist im Spamordner gelandet. 
Hab das mal gemacht:
IMAP: Message 1/1 (support/mailserver)
[...cpan-lib/Net/IMAP/Simple.pm line 1221 in sub _read_multiline] Looking for ending parenthsis match...

IMAP: Connection to mailserver closed.

Der Aufruf ist  aber richtig drin: crontab -l -u otrs

# DO NOT EDIT THIS FILE - edit the master and reinstall.
# (/tmp/crontab.XXXX0uQZpB installed on Wed Jan 21 11:17:04 2015)
# (Cron version V5.0 -- $Id: crontab.c,v 1.12 2004/01/23 18:56:42 vixie Exp $)
# Who gets the cron emails?
MAILTO="root@localhost"

# delete expired cache weekly (Sunday mornings)
20 0 * * 0  $HOME/bin/otrs.DeleteCache.pl --expired >> /dev/null
30 0 * * 0  $HOME/bin/otrs.LoaderCache.pl -o delete >> /dev/null

# fetch every 5 minutes emails via fetchmail
*/5 * * * * [ -x /usr/bin/fetchmail ] && /usr/bin/fetchmail -a >> /dev/null
#*/5 * * * *    /usr/bin/fetchmail -a --ssl >> /dev/null

# generate dashboard stats every hour
5 * * * *    $HOME/bin/otrs.GenerateDashboardStats.pl >> /dev/null

# start generic agent every 20 minutes
*/20 * * * *    $HOME/bin/otrs.GenericAgent.pl >> /dev/null

# example to execute otrs.GenericAgent.pl on 23:00 with
# Kernel::Config::GenericAgentMove job file
#0 23 * * * $HOME/bin/otrs.GenericAgent.pl -c "Kernel::Config::GenericAgentMove" >> /dev/null

# start generic agent every 10 minutes
*/10 * * * *    $HOME/bin/otrs.GenericAgent.pl -c db >> /dev/null

# check every 120 min the pending jobs
45 */2 * * *    $HOME/bin/otrs.PendingJobs.pl >> /dev/null

# check daily the spool directory of OTRS
10 0 * * *  $HOME/bin/otrs.ReprocessMails.pl >> /dev/null

# fetch emails every 10 minutes
*/5 * * * *    $HOME/bin/otrs.PostMasterMailbox.pl >> /dev/null

# just every day
01 01 * * * $HOME/bin/otrs.RebuildTicketIndex.pl >> /dev/null

# check scheduler status
*/5 * * * *    $HOME/bin/otrs.Scheduler.pl -w 1 >> /dev/null

# delete every 120 minutes old/idle session ids
55 */2 * * *    $HOME/bin/otrs.DeleteSessionIDs.pl --expired >> /dev/null

# unlock every hour old locked tickets
35 * * * *  $HOME/bin/otrs.UnlockTickets.pl --timeout >> /dev/null


Also eingetragen scheint das zu sein. 




Am 21. Januar 2015 um 13:08 schrieb Florian Edlhuber <florian.edlhuber@gmx.de>:
Hi,
 

21/01/2015 12:14 - Sebastian Gödecke wrote:
> Am 21. Januar 2015 um 11:49 schrieb Florian Edlhuber:
>> Und was passiert wenn Du von der Shell den Abruf startest?
> ​Wie denn?​

Wie in meiner Mail beschrieben.

http://lists.otrs.org/pipermail/otrs-de/2015-January/015811.html


--
Florian

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Mit freundlichen Grüßen
Sebastian Gödecke